If your landlord's bank details change
Updated 13 Nov 2026
How a change of rent account works in Leasii, and how to avoid paying a scammer.
For renters
Scammers sometimes send fake emails asking renters to pay rent to a new account. Leasii is built to stop this.
- When your landlord changes their rent account, the change waits 3 days before it's used, and everyone on their team is alerted so they can stop it.
- Only then are you told in Leasii: "Your rent account has changed". The new details are on Your rental.
- Your landlord should also give you written notice of the change.
- Leasii never sends bank details by email.
If an email or message asks you to pay somewhere new and it doesn't match Your rental in Leasii, don't pay. Message your landlord in Leasii, or call them on a number you already have.
General guidance, not legal advice. For advice about your situation, contact your state's tenancy authority or a lawyer.
Was this helpful?
Related guides
- Joining your rental on Leasii Your landlord invited you to Leasii. Here's how to join, and what you can do once you're in. It's free for renters.
- Condition reports and inspections Why the ingoing condition report matters for your bond, how to check and sign it, and what happens at a routine inspection.
- Messages and asking your landlord for permission Message your landlord with a lasting record, and ask for things that need their consent, like a pet or hanging pictures.
Didn't answer your question?
Tell us what you were looking for and we'll help. We aim to reply within one business day. For anything about your rental itself, like repairs or rent, contact your landlord.