Help
Help with your rental: paying rent, repairs, inspections and moving out. This is general guidance, not legal advice.
Common questions that match
- I want to move out Give notice from the Moving out page. It also has your checklist, final rent and bond.
- How do I get my bond back? Your bond (rental deposit) is held by your state's bond authority. When you move out, your Moving out page shows what your landlord proposes, lets you agree or say you don't, and links to your bond authority's refund form. You don't pay for fair wear and tear.
- I don't agree with my landlord's bond claim Choose I don't agree on your Moving out page and say why. Keep your ingoing condition report, photos and receipts: they're your evidence. There are short time limits to dispute a claim, so ask a free advice service quickly.
- Joining your rental on Leasii Your landlord invited you to Leasii. Here's how to join, and what you can do once you're in. It's free for renters.
- Condition reports and inspections Why the ingoing condition report matters for your bond, how to check and sign it, and what happens at a routine inspection.
- Moving out Give notice, follow your checklist, settle your final rent and get your bond (rental deposit) back.
Still stuck?
Email support@leasii.com.au and we'll help. We aim to reply within one business day. For anything about your rental itself, like repairs or rent, contact your landlord.