Reminder emails

Reminders are off until you turn them on. On a tenancy's Rent ledger, under Reminders to the tenants, choose Turn on reminders. By default they go at 1, 7 and 14 days overdue; you can change the days. The last one is the final reminder.

Each reminder says how much is owing and the date rent is paid to, with your tenants' payment reference. Use Preview email to see exactly what your tenants get.

Your own wording

Under Settings, Email wording, you can change the wording of reminders and receipts. The preview updates as you type, and anything Leasii can't fill in is pointed out before you save. Some sentences have legal meaning and must stay word for word.

Payment plans

If your tenants can't pay it all at once, choose Agree a payment plan: the amount owing, each extra payment, how often and when it starts. Your tenants get the details by email, and reminders pause while the plan runs. Tenants can also propose a plan from their app.

Reminders aren't formal notices. If rent stays unpaid, your state may let you give a formal notice, from the tenancy's Notices.

General guidance, not legal advice. For advice about your situation, contact your state's tenancy authority or a lawyer.

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