Paying rent and your rent statement
Updated 13 Nov 2026
Where to find your landlord's bank details and your reference, what to do if you're behind, and how to download a rent statement.
How to pay
On Your rental, How to pay shows your landlord's account name, BSB, account number and your payment reference, each with a Copy button. Always use your reference so your payment is matched.
Your landlord's bank details only change in Leasii and with a written notice from your landlord. Leasii never sends bank details by email. If you get an email asking you to pay somewhere new, don't pay it. See If your landlord's bank details change.
Your rent record
The rent card shows your rent, the date it's paid up to and your balance. Each payment your landlord records can have a receipt.
If you're behind
Your rental page shows what's owing. If you've already paid, choose I've paid to tell your landlord. If you can't pay it all, propose a payment plan and keep paying your rent in the meantime. For free advice, see Free advice for renters.
Rent statement
Download a rent statement as a PDF or a spreadsheet, for any dates. It's useful for a rental application, Centrelink Rent Assistance or a tribunal.
General guidance, not legal advice. For advice about your situation, contact your state's tenancy authority or a lawyer.
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Related guides
- Joining your rental on Leasii Your landlord invited you to Leasii. Here's how to join, and what you can do once you're in. It's free for renters.
- Condition reports and inspections Why the ingoing condition report matters for your bond, how to check and sign it, and what happens at a routine inspection.
- If your landlord's bank details change How a change of rent account works in Leasii, and how to avoid paying a scammer.
Didn't answer your question?
Tell us what you were looking for and we'll help. We aim to reply within one business day. For anything about your rental itself, like repairs or rent, contact your landlord.