Help · Leasii

Common questions that match

I don't agree with my landlord's bond claim Choose I don't agree on your Moving out page and say why. Keep your ingoing condition report, photos and receipts: they're your evidence. There are short time limits to dispute a claim, so ask a free advice service quickly.
Where can I get free tenancy advice? Free, independent advice for renters: Tenants Queensland (QLD), Tenants' Union of NSW, Tenants Victoria, Circle Green Community Legal (WA), Tenants' Union of Tasmania, Tenants ACT, Darwin Community Legal Service (NT), and SA.GOV.AU renting help (SA). Leasii and your landlord can't give you legal advice.
My rent is going up A rent increase must be in writing, with notice, and each state limits how often rent can go up. If you think it's too much, ask a free advice service or your state's tribunal about a review.

Joining your rental on Leasii Your landlord invited you to Leasii. Here's how to join, and what you can do once you're in. It's free for renters.
Condition reports and inspections Why the ingoing condition report matters for your bond, how to check and sign it, and what happens at a routine inspection.
Moving out Give notice, follow your checklist, settle your final rent and get your bond (rental deposit) back.
Paying rent and your rent statement Where to find your landlord's bank details and your reference, what to do if you're behind, and how to download a rent statement.
Reporting a repair How to report something that needs fixing, what counts as urgent, and how you'll know it's being dealt with.

Still stuck?

Email support@leasii.com.au and we'll help. We aim to reply within one business day. For anything about your rental itself, like repairs or rent, contact your landlord.